TOLL FREE: 866-596-8365
Reservations
Behind Our St. Martin Hotel
Love, Family, and Friendship
Simple and sublime, our lush gardens and sweeping views of the sea create the backdrop for an unparalleled St. Martin Hotel experience delivered by friends you’ll look forward to visiting time and again.
Property Amenities
- Warm, Welcoming Team
- Complimentary Continental Breakfast
- Lunch by the Pool
- Poolside Bar
- On-Site Spa
- Complimentary Yoga Classes Daily
- Heated Swimming Pool
- Complimentary Wi-Fi
- Laundry Services for a Fee (upon request)
- On-Site Boutique
- Use of Le Petit Hotel Amenities
By the Beach
Take a look at our sister property just a mile down the road, right on the sand facing Grand Case Bay. Like a true sibling, Le Petit Hotel is dramatically different, with its effortlessly casual beach vibe and pared-down approach. And yet, its comfortable, indulgent amenities and authentically warm service are a testament to our shared vision: Two experiences, one Friendly Island.
Reservation FAQs
Can I make a reservation without a credit card?
No, we require a Visa or Mastercard to reserve. We do not accept American Express.
How do I know if my reservation is confirmed?
You will receive a confirmation to the email you provided, please make sure to check your spam/ junk folder.
How do I cancel or modify my reservation?
Email info@lesplanade.com or call toll free 866 596 8365
What if I would like to make a group reservation?
Email Kristin at kristin@lesplanade.com
Who do I contact if I have questions about my reservation?
Email info@lesplanade.com or call toll free 866 596 8365
Payment FAQs
Are my credit card and personal details safe?
Yes absolutely, we have the proper security installed and we don’t store your credit card details.
Which credit cards can I use to complete my booking?
Visa & Mastercard
General FAQs
How can I make a special request?
Add it in the comment section of your reservation and/or email info@lesplanade.com / call toll free 866 596 8365
What are your hotel policies?
No children under 12 during our peak and festive season
No pets
How can I contact the hotel?
Fill out our form here, email info@lesplanade.com or call toll free 866 596 8365
What time is check in and check out?
Check in 4pm / Check out 12noon
Where can I park my rental car?
We have plenty of complimentary parking at the hotel.
Is the swimming pool heated and is there a hot tub?
Yes, the swimming pool is heated, we have a soaking pool but it is only a tiny bit warmer than the pool.
Is it a good idea to book spa services in advance?
Yes, absolutely a good idea, you can book though: https://www.fresha.com/a/ti-spa-grand-case-6-route-de-petite-plage-f4033xxd / email Estelle at tiparadis@hotmail.fr / send her a WhatsApp message to +590 690 58 48 89 / fill out our form here.
What’s the deal with the complimentary yoga?
Check the schedule that is posted in the reception and show up 5-10 minutes before class starts to insure a good spot. We have complimentary mats and props.
What is the best room type for a family?
The one bedroom suite is nice because the bedroom is behind a closed door. The advantage to the loft rooms is they offer 1 & 1/2 baths. If the children are older, we really recommend two rooms next to each other. Our loft rooms and suites have queen pull out sofas but they are best suited for young children.
Is there complimentary WiFi?
Yes, throughout the entire hotel.
What are the reception hours and what if I need something after hours?
7:30am - 9pm, after 9pm the phone gets forwarded to the manager, please dial 9 from your room. There is overnight security. Please try and take care of your needs prior to 9pm, i.e. bottled water.
How long is the walk to the beach?
5-7 minute walk down our gently sloped footpath.
Is the hotel appropriate for people with mobility issues?
There are many stairs throughout the hotel.
Should I make dinner and excursion reservations in advance?
It is never a bad idea to reserve things in advance and we are happy to help with any requests.
Do I need a passport to enter Saint Martin?
Yes, you need a valid passport to enter the country.
What airport do we fly into?
Princess Juliana Airport, code SXM.
How far are you from the airport and how do we get from the airport to the hotel?
We are 30-50 minutes from the airport depending on traffic. If you aren’t renting a car, you can grab a taxi right from the airport. If you’d like to rent a car there are many National brands at the airport. We can also arrange a car for you with complimentary round-trip airport transfers when you rent the car for 3 days or more.
Is there a grocery store close to the hotel?
Yes, Super U is less than a mile from the hotel.
What if we aren’t still sure of our Saint Martin hotel choice?
Check our unsolicited reviews on TripAdvisor, they speak for themselves as well as this article from Forbes.
Why don’t you have a full service restaurant at the hotel?
We are located within walking distance of "Restaurant Row” and every room has a full kitchen.
Is the little Grand Case airport an issue for noise?
Most guests like watching the little puddle jumpers come in and out. The small planes service our neighboring French islands and aren’t allowed to take off and land before sunrise and after sundown.